AVT Global's Website, AVT Global MyRewards Program, Shop & Save Discount Card, and the Refer a Friend Program are part of the AVT Global Fidelity Network ("Network"), and are owned and/or operated by AVT Global, Inc. ("AVT Global"). This privacy statement has been created in order to inform you about the kinds of information we may gather about you when you visit our Websites, how we may use that information, whether we disclose it to anyone, and your ability to correct the information. Finally, please note that this policy applies only to AVT Global Websites and other Websites that carry the AVT Global Websites' brand, and not to other companies' or organizations' Websites to which we link. We have clearly marked AVT Global Websites and these branded Websites with our logo so you know here this policy applies.
AVT Global collects information in order to serve our customers better. This information allows AVT Global to provide better information and services, including discounts and commerce opportunities for our customers. AVT Global and its affiliates will use the collected information to provide you with valuable services, and AVT Global will not sell your information to other companies without your consent.
1. The Information AVT Global Gather
To process your application to become a AVT Global customer, or to register to one or more of our Fidelity Programs, AVT Global require you to give your contact information (like your name, street address and e-mail address), demographic information (like your birth date and SIN), and payment information (like your credit card number and expiry date). AVT Global may share certain of your information with third parties who issue or manufacture billing statements, member cards, etc. AVT Global also use your information to send you information about our company and promotional material, to notify winners of sweepstakes or contests, and to contact you when necessary. You may opt out of receiving future mailings; see the choice/opt-out section below.
AVT Global may continually gather data concerning your transactions with AVT Global, our partners or others. This information may include your long-distance usage and other information. AVT Global use this data to provide you with better information, discounts and other offerings across our Network and from third parties.
Surveys on our Network ask visitors for contact information (like their e-mail address). AVT Global use contact data from our surveys to send users confirmation of having successfully submitted the survey, information about our company and promotional material. The customer's contact information is also used to contact the visitor when necessary. Users may opt-out of receiving future mailings; see the choice/opt-out section below.
AVT Global run contests on our Network in which AVT Global ask visitors for contact information (like their e-mail address). AVT Global use contact data from our contests to send users confirmation of having successfully entered the contest, to notify the winners of contests, information about our company and promotional material. The customer's contact information is also used to contact the visitor when necessary. Users may opt-out of receiving future mailings; see the choice/opt-out section below.
Our Network also collects prospect information from our users. Our users may provide another person's information, such as their friend's e-mail address, in order to send them content or offerings from our Network. The prospect's information is only used for the purpose for which it was submitted. This prospect information will never be shared with third party advertisers. AVT Global will never sell or release the prospect information to anyone, except when required by law. Prospects may opt-out of receiving future mailings; see the choice/opt-out section below.
Sites on our Network may track your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address is used to help identify you and your shopping cart and to gather broad demographic information.
2. How AVT Global Use and Disclose Your Information.
AVT Global use your information to deliver personalized services, content, discounts and advertisements to enhance your experience with AVT Global. For example, AVT Global may send you an e-mail with a special offer or discount from one of our affiliates, brand names or participating sponsors..
AVT Global do not sell your personal information to third parties or mass marketers without your consent. For example, AVT Global will not sell another company your name or e-mail address without your consent. Unless you consent to the disclosure of your personal information, only AVT Global and our affiliates, our technical consultants, third party auditors and other third parties who make our site available, enhance its functionality, or provide associated services and/or who deal with you in delivering content, samples, products, and gifts and prizes, have access to this information, and AVT Global require them to agree that they are covered by this policy. Please note that AVT Global do reserve the right to transfer your personal information and other information to our successors in business and purchasers of site assets.
AVT Global also do disclose aggregated data to our advertisers and Co-Branded Partners and other third parties to generate reports, marketing and technical research and for related business purposes. For example, AVT Global tell advertisers how many people saw or clicked on an ad and additionally, how many people saw or clicked on ads in different portions of our service. Where available, AVT Global may offer additional information about viewer characteristics. However, this does not include personal information about you or your online usage patterns. Our advertisers allow AVT Global to provide our service to you. In return, they need to know how to effectively place their ads to potential customers.
You have the option to subscribe to receive various e-mail mail and/or mobile phone updates when you register on certain sites on our Network. AVT Global will use these updates to provide you with additional discounts, special offers, site upgrades, new features, events, promotions, and much more. You have the option to opt out of receiving mobile phone communications by e-mailing Card Services or changing the preferences on your account.
AVT Global participate in programs where certain companies ("Participating Companies") direct users to our Network or provide certain incentives or benefits to our users. If you are directed to a service in our Network by such a program (a "Participating Company Program") and you provide or AVT Global collect personal information or non-personal information in connection with the Participating Company Program, AVT Global may share this information with other parties that are participants in the Participating Company Program or that administer the Participating Company Program. For example, if you come to a site on our Network as a referral from an online affiliate program, AVT Global may have a contractual obligation to make payments to and send certain corresponding information to the affiliate site that linked you to AVT Global and to a separate entity, if any, that administers the affiliate program. Similarly, when you use your AVT Global card at any merchant or sponsor, AVT Global may provide any or all of your information to that merchant or sponsor.
Information obtained in connection with any service on the Network may be intermingled with and used by AVT Global in conjunction with information obtained through sources other than that service, including both offline and online sources, both on and off the Network.
You have the option to sign up for free e-mail updates and/or mobile phone messages when you apply for AVT Global Long-Distance Service or one of AVT Global' Fidelity Programs. You will also have the option to opt out of receiving the updates. The e-mail opt-out messaging will appear at the bottom of every e-mail that is sent out to mobile phone opt-outs requests should be sent to Card Services via e-mail. You can also opt-out of both email and mobile phone communications by changing your account preferences online.
4. Improper Conduct
The restrictions above will not apply in the event that you engage in certain improper conduct. Specifically, AVT Global shall have the right to itself use or release to third parties personal information regarding users who are suspected of having used this web site or any other service in the Network for any fraudulent purposes or having otherwise violated any law, rule or regulation or the rights of third parties or having engaged in any conduct which AVT Global deems improper. By using any service in the Network, you are agreeing to our use or release of any information you provide in any manner AVT Global deem appropriate or necessary if you are suspected of having engaged in any conduct which AVT Global deems improper.
This site has security measures in place to protect the loss, misuse and alteration of the information under our control. AVT Global make a diligent effort to ensure that our secure server software (SSL) is the industry standard and among the best software available today for secure commerce transactions. Our SSL encrypts all of your personal information, including credit card number, name, and address, to protect the information as it travels over the Internet. AVT Global also take contractual, administrative and physical steps to protect against unauthorized access to and disclosure of individually identifiable information. If, during their employment, AVT Global employees acquire confidential or proprietary information belonging to AVT Global or its users, such information will be handled in confidence and may not be disclosed to unauthorized third parties. Please note, however, that no data transmission over the Internet is 100% secure. As a result, AVT Global cannot guarantee the security of the information that you transmit via our online services.
6. Your Consent
By using any web site or other service in the Network, you consent to the collection, use, and storage of your personal and non-personal information as described above. You also authorize the export of personal information and its storage and use as specified above when you provide such information to AVT Global. Our headquarters are located in Canada in Richmond, British Columbia. This policy and our legal obligations are subject to the laws of British Columbia and Canada, regardless of the location of any user. Any claims or complaints must be filed in Canada in the Province of British Columbia.
7. Contacting Us
If you have any questions about this privacy statement, the practices of the Network, or your dealings with the Network, you can contact AVT Global Customer Service at email@example.com